Look Kool Ladies World

At lookkoolladiesworld.com, we provide world-class shipping to all our customers that includes inspection, fast & on-time delivery, top-quality packaging, and timely communication at each stage of shipping.

We completely understand that once you buy merchandise online, the biggest question usually is "Where is my stuff?" - well with us, we address that worry. This means that once you have bought a product at our site, we take care of everything so you don't have to be anxious about anything.

We have partnered with most of the top courier and logistics partners to assure that you receive your order on time and safely with full courtesy and attention.

Please Note

Shipping Charges are dependent on the product. The shipping charges may be waived off if you shop for a minimum predefined value or if the same is part of a promotion. Shipping charges, if any, for a product are indicated along with the product, and you are informed about it before making the purchase.

• The delivery time frame mentioned on product details is an estimate. Actual delivery time depends upon availability, delivery address, courier issues, and other circumstances that might affect delivery. You can rest assured that you are completely protected as a shopper at lookkoolladiesworld.com. You always have a choice to cancel your order due to shipment delay by contacting us at Customer Support.
• Each order will be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses, you will need to place multiple orders.
• Products sold by sellers on our platform may attract shipping charges. These charges are not fixed and depend on various factors like the nature/category of your product, dispatch location, gross weight, etc. This amount will be over and above the value of the product that you see on our website.
• The shipping charges on your order will be shown on the shopping cart/payment page before your order is placed.
• We are not responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the goods to the customer, or if the customer is not available at the time of delivery.

Product Delivered but Not Received

If your tracking shows "delivered" but you have not received the package, kindly check with your neighbors, security guard, or other household members. If you still cannot locate it, please report the issue to our email support@lookkoolladiesworld.com.

Our team will investigate the issue with the courier. As per the courier timeline, this investigation may take 7-14 business days. We will update you on the status of your query after the investigation is complete.

Note: We will not be able to accept complaints received after 7 days from the "delivered" status date, as per courier policy.